Frequently Asked Questions

Everything you need to know about our botanical-inspired apparel and accessories.

What is the typical shipping timeframe for my order?

Orders are processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take up to 14-21 days depending on your location.

How do I ensure I select the correct size?

We provide a detailed size chart on every product page. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.

Are Sparrowhawk Native Plants garments sustainably made?

Yes, we prioritize eco-friendly fashion. Our apparel uses organic cotton and recycled materials, and our printing process utilizes water-based, non-toxic inks to minimize environmental impact.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free of charge, while returns for a refund incur a small shipping fee.

How should I care for my botanical-printed apparel?

To preserve the vibrancy of the native plant designs, we recommend machine washing cold on a gentle cycle and hanging to dry. Avoid bleaching or ironing directly on the printed areas.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.