Returns & Exchanges
At Sparrowhawk Native Plants, we want you to feel as vibrant as our collections, which is why we offer a 30-day window for returns or exchanges on all unworn apparel. Items must be returned in their original condition with all tags attached to ensure a full refund or seamless swap.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of starting your request.
- 4.Receive Your Refund
Once our team inspects the returned garments, we will process your refund or ship your exchange within 5 to 7 business days.